At Balaji Autos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or availing of our automotive services.

1. Information We Collect

We may collect the following information when you contact us or book a service:

• Full Name
• Phone Number
• Email Address
• Vehicle Details (Make, Model, Registration Number)
• Service Request Details
• Any information you voluntarily provide through our contact or appointment forms.

We may also collect limited technical information such as your IP address, browser type, and device information to improve website performance.

2. How We Use Your Information

We use your information to:

• Schedule and manage service appointments.
• Respond to your inquiries.
• Provide estimates and service updates.
• Improve our customer service.
• Maintain service records.
• Send important service-related communications.
• Enhance the functionality and security of our website.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to improve your browsing experience, analyze website traffic, and remember user preferences. You can choose to disable cookies through your browser settings.

4. Information Sharing

We only share your information when necessary:

• With trusted service providers who assist in operating our website or business.
• When required by law or legal authorities.
• To protect our legal rights or prevent fraud.

We never sell your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of internet transmission is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. Balaji Autos is not responsible for the privacy practices or content of those external websites.

7. Your Rights

You have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of your personal data where legally applicable.
• Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.

Balaji Autos
Address: SCO 47, Sector 42-C, Chandigarh – 160036, India 
Phone: +919646952897